Some useful tips and advices before traveling :

• Your contract :

  Do you have an assistance contract ?
  Check :

  1. Your insurance contracts (car…),
  2. Your bank cards,
  3. Apply for a European Social Security card (E111 in the past),
  4. Take the usual and necessary drugs, as well as the prescriptions,
  5. Check the possible exclusions,
  6. Check the care refund ceiling amounts
  7. MAI call number and your contract number should be recorded and put in safe and accessible places.
• In car:
  1. Before leaving, take a rest, sleep and do not drink alcohol,
  2. On the road, respect the speed limits,
  3. Put your belts (drivers and passengers),
  4. Take a break every two hours
• On plane:
  1. Arrive early to the airport to avoid stress and overbooking,
  2. When flying for a long period, move to allow the blood to circulate and avoid phlebitis.
• During holidays:
  1. Eat healthy,
  2. Do not practice sports for which you are not prepared,
  3. Drive your car as usual,
  4. Take a country-adapted mobile phone (Dual or tri-band),
  5. Protect yourself from the sun especially between 12:00h and 16:00h.
• Be careful for children :

The children are heat, sun and dehydration sensitive; as indicated above for adults, they must put the belt in car or be placed in size-adapted seats.

• If necessary: :

  Call immediately MAI, in Morocco: 00 212 5 22 30 30 30 or abroad : 00 33 1 45 81 16 16 (Generally, the claim declaration should be within 5 days at most).
  The assistance officer will deal with your request and will provide you with the most adapted solution.